🔒 Privacy Policy Overview · Our Commitment

i-zh-lolesports.com (the "Website", "we", "us") deeply values the importance of your personal information. We are committed to processing your personal data lawfully, fairly, and transparently, and to implementing appropriate security measures. This Privacy Policy explains how we collect, use, store, protect, and share your information, and what rights you have.

📋 Information Collection · What We Collect

When you use the Website, we may collect the following categories of information:

• Information you provide voluntarily: When you contact us by email, submit feedback or participate in interactive features, we may collect your name, email address, and the content you provide.
• Automatically collected technical information: When you visit the Website, we may automatically collect your IP address, browser type and version, operating system, access time, referring URL, and clickstream data. This information is generally used to analyse user behaviour and improve our services.
• Cookies and similar technologies: We use cookies to remember your preferences, enhance speed, and provide a personalised experience. Cookies do not directly identify you, but you may disable them through your browser settings.
• Special categories of information: We do not actively collect sensitive personal information such as race, political opinions, religious beliefs, or health data, unless required by law or with your explicit consent.

⚙️ Information Use · How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve Website functionality (such as displaying live schedules, scores and statistics).
• Respond to user inquiries, feedback, and technical support requests.
• Analyse usage trends to optimise user experience and content layout.
• Prevent fraud, protect the security of the Website, and comply with legal obligations.
• With your explicit consent, we may use your email address to send tournament updates or important notices (you may unsubscribe at any time).

We will never sell, rent, or share your personal information with unrelated third parties unless authorised by you or required by law. We may work with analytics service providers (such as Google Analytics), but such providers are bound by confidentiality agreements and may not use the data for other purposes.

🍪 Cookie Policy · Preferences & Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons) to enhance your experience. Cookies are small text files stored on your device that help us recognise your browser, remember your language preferences, layout choices, and recent visits.

• Strictly necessary cookies: Essential for basic website functions (such as page navigation and access to secure areas); cannot be disabled.
• Functional cookies: Remember your choices (such as language version) to improve your experience.
• Analytics cookies: Collect anonymous traffic data to help us understand visitor numbers and popular content (e.g., via Google Analytics).
• Third-party cookies: The Website may embed social media sharing buttons; those third parties may set their own cookies, governed by their respective privacy policies.

You may manage or delete cookies through your browser settings. Please note that disabling cookies may affect certain features of the Website. By continuing to use the Website, you consent to our use of cookies as described in this Policy.

⚖️ Your Rights · Access, Rectification & Erasure

Under applicable data protection laws (such as the GDPR, UK GDPR, or local privacy laws), you have the following rights regarding your personal information:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to rectification: If you believe the information we hold is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure (right to be forgotten): Under certain circumstances (e.g., when the information is no longer necessary, or you withdraw consent), you may request deletion of your personal data.
• Right to restrict processing: In certain situations, you may ask us to temporarily stop processing your information.
• Right to data portability: Where technically feasible, you may request to transfer your data to another service provider.
• Right to object: You may object to our processing of your information based on your particular situation (especially for direct marketing).

To exercise any of these rights, please email us at privacy@i-zh-lolesports.com. We will respond within the time period required by law (typically 30 days). We will not charge you a fee for exercising your rights, unless the request is manifestly unfounded or excessive.

🛡️ Data Security · Protection Measures & Retention

We implement industry‑standard security measures to protect your personal information against unauthorised access, disclosure, alteration or destruction:

• Use of TLS/SSL encryption during data transmission to ensure security over the internet.
• Strict access controls and firewalls for our servers and databases.
• Internal staff access based on the “minimum necessary” principle, with regular data security training.
• Periodic security risk assessments and vulnerability scans.

Data retention: We retain your information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law. Generally, user inquiry records are kept for no more than 2 years; automatically collected technical information may be anonymised and retained longer for analytical purposes. If you wish to have your information permanently deleted, please contact us via the email address above.